SERVICE

At ISE we pride ourselves on providing Excellent Customer Service and Support for our entire product line.

We can provide start-up, training and service (in-house/ on-site) as follows:


1.0 Complete Service (on-site or at our factory) for Lufran/Process Technology UPDI Teflon DI Water and HeliosTM (FSI)
Water Heaters as follows:


PM Service Includes:

Replacement of the following:

  • Power Board Fan Brush-less
  • Pressure Transducer / Guage Isolator Assembly
  • Process Type J, Thermocouple
  • Gauge, Pressure, Indicator
  • Additional parts/components as needed.

Testing, Q.C. as follows:
  • Verify Process Controller calibration.
  • Visual inspection and verification of functionality of safety interlocks.
  • Inspection of all plumbing connections.
  • Inspection Humidistat switch.
  • Inspection of internal wiring
  • Inspection of pressure switch.
  • Process Controller tuning.

Warranty - 1 year Parts and Labor

Other services includes:
  • Replacement of Lufran/Process Technology UPDI Teflon Ultra-Pure Water Heater Column
  • Rebuild (to new performance) Lufran/Process Technology UPDI Teflon Ultra-Pure D Water Heaters
  • Product training, on site start-up


2.0 Complete Service (on-site or at our factory) for Lufran/Process Tytan/Hot Shot DI Water heaters Water Heaters as
follows:


PM Service Includes:

Replacement of the following:

  • Heater control relay (2 types)
  • Fans
  • SSR w interface pad
  • Additional parts/components as needed.


3.0 Lufran-Process Technology LTFE Teflon High Temperature Filter Etch Bath

Services available:

3.1 LTFE Motor (SM-3) Re-work  Standard re-work of an SM-3 motor. Includes:

  • New bearings
  • Labyrinth seals
  • New O-rings
  • Full testing

Note: The service detailed above is typically sufficient for the majority of motors. Upon receipt & examination other service as detailed below may be required. Customer will be advised if additional service is required. The prescribed service will not proceed until approved.

  • 01-2001 SM-3 Re-work Parts (Motor Shaft "Rotor")
  • 01-2004 SM-3 Re-work Parts (Windings)
  • 29-3700  SM-3 Re-work Parts (Top Housing/Cap)
  • 29-3650  SM-3 Re-work Parts (Shield)

Note:
  • Motor to be fully decontaminated prior to shipment to ISE
  • SM-3 to be shipped prepaid. Customer responsible for all freight
  • Ship date: Typically 7-8 business days after motor is received
  • Warranty 6 months.
  • Warranty 6 months